Shipping policy
📦 Shipping Policy
Thank you for shopping with us! We aim to provide clear and accurate shipping expectations to ensure a great experience for every customer.
📍 Processing Times
All orders are processed within 1–3 business days for the European Union (EU), United States (US), Canada, and Australia.
Orders are not processed or shipped on weekends or holidays. Once your order is processed, it will be handed off to our shipping partners for delivery.
🌍 Estimated Shipping Times
| Region | Estimated Shipping Time |
|---|---|
| European Union | 8–10 business days |
| United States | 9–12 business days |
| Australia | 8–11 business days |
| Canada | 9–12 business days |
These are estimated delivery times. Actual delivery may vary due to customs, local postal services, or other unforeseen factors.
📦 Tracking Information
Once your order has shipped, you will receive a confirmation email with tracking details so you can follow your delivery status in real time.
❗ Delays or Issues
We are not responsible for delays caused by the carrier, incorrect shipping addresses, or unforeseen circumstances. However, if you experience any issues with your shipment, please contact us at:
📧 help.swevva@hotmail.com.
We’re here to help and will do our best to resolve any concerns quickly.